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Valid CTA Test Cost - CTA Detailed Study Plan

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ServiceNow CTA Exam Syllabus Topics:

Topic
Details

Topic 1

Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.

Topic 2

Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.

Topic 3

Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.

Topic 4

Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.

Topic 5

Go-Live Preparation: This part assesses the skills of Project Coordinators in preparing for the go-live phase of IT projects. It emphasizes strategies for ensuring smooth transitions and minimizing disruptions during system launches.

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q22-Q27):

NEW QUESTION # 22
What type of testing is characterized by an unplanned approach where the tester's understanding and insight are the most important factors?

A. Ad hoc testing
B. Load testing
C. Usability testing
D. Performance testing

Answer: A

Explanation:
Ad hoc testing is characterized by an unplanned, informal approach where testers rely on their knowledge and intuition to explore the software and identify potential issues.
Key characteristics of ad hoc testing:
No predefined test cases: Testers don't follow specific scripts or steps.
Exploratory in nature: Testers freely explore the software, trying different actions and inputs.
Relies on tester experience: The effectiveness of ad hoc testing depends on the tester's understanding of the software and their ability to identify potential problem areas.
Why not the other options?
A: Usability testing: Focuses on user experience and follows a structured approach.
B: Performance testing: Evaluates system performance under different conditions (e.g., load, stress).
D: Load testing: A type of performance testing that simulates heavy user load.

NEW QUESTION # 23
What are the recommended error handling strategies for ServiceNow integrations?
Choose 3 answers

A. Establish a process to review and monitor errors
B. Ignore minor errors to reduce system load
C. Classify errors into specific categories
D. Log all errors to a centralized location
E. Create email notifications for all integration errors

Answer: A,C,D

Explanation:
Effective error handling is crucial for maintaining the reliability and stability of ServiceNow integrations.
Recommended strategies include:
B: Establish a process to review and monitor errors: Regularly review integration logs and error reports to identify trends, potential issues, and areas for improvement.
C: Classify errors into specific categories: Categorizing errors (e.g., data errors, connection errors, authorization errors) helps with troubleshooting and identifying root causes.
E: Log all errors to a centralized location: Maintain a centralized log of all integration errors for analysis and troubleshooting. This provides a comprehensive view of integration health.
Why not the other options?
A: Ignore minor errors to reduce system load: Ignoring errors can lead to data inconsistencies and integration failures. All errors should be addressed appropriately.
D: Create email notifications for all integration errors: While notifications can be useful for criticalerrors, sending emails for all errors can lead to alert fatigue and may not be the most efficient way to manage errors.

NEW QUESTION # 24
What benefits does the Common Service Data Model (CSDM) provide to organizations using ServiceNow products?

A. Rationalization, outage reduction, and business processes alignment
B. Customization, consistent analysis, and data governance
C. Improved security, increased storage capacity, and faster processing speed
D. Automated deployment, maintenance efficiency, and comprehensive monitoring

Answer: B

Explanation:
The CSDM offers several key benefits, and the best fit among the options isD. Customization, consistent analysis, and data governance.Here's why:
* Customization:CSDM provides a framework, but it allows for customization to fit specific organizational needs. You can extend the data model with new CI classes and attributes while maintaining a consistent structure.
* Consistent Analysis:CSDM enables consistent reporting and analysis across the organization by providing a standardized structure for CMDB data. This makes it easier to gain insights into services, applications, and their supporting infrastructure.
* Data Governance:CSDM promotes data governance by establishing clear definitions, relationships, and ownership for data within the CMDB. This helps ensure data quality and consistency.
Why not the other options?
* A:While CSDM can indirectly contribute to rationalization and business process alignment, these are not its primary benefits. Outage reduction is more related to incident and problem management.
* B:Improved security, storage capacity, and processing speed are not direct benefits of CSDM. These are more related to the underlying ServiceNow platform infrastructure.
* C:Automated deployment and maintenance efficiency are not core benefits of CSDM. While CSDM can support these areas, they are not its main focus.

NEW QUESTION # 25
A system administrator needs to ensure that sensitive customer data in fields is only accessible to specific roles within a ServiceNow instance. Which feature should be utilized?

A. Full Disk Encryption (FDE)
B. Cloud Encryption
C. Column Level Encryption (CLE)
D. PI1 Encryption

Answer: C

Explanation:
To control access to sensitive data at the field level, the system administrator should use Column Level Encryption (CLE).
Here's how CLE works:
Field-Level Encryption: CLE allows you to encrypt specific fields within a table, ensuring that only authorized users with the necessary decryption keys can access the data.
Granular Control: You can define different encryption keys for different fields or groups of fields, providing fine-grained control over data access.
Role-Based Access: You can grant access to decryption keys based on user roles, ensuring that only authorized personnel can view sensitive information.
Why not the other options?
A: PI1 Encryption: This is not a standard ServiceNow encryption feature.
C: Cloud Encryption: This is a broader term for encryption solutions provided by cloud providers, not a specific ServiceNow feature.
D: Full Disk Encryption (FDE): This encrypts the entire hard drive, not individual fields within the application.

NEW QUESTION # 26
What does a ServiceNow governance framework typically define?
Choose 3 answers

A. How decisions are made
B. Who is involved in decision-making
C. What decisions need to be made
D. How work gets done on the platform
E. Recurring schedules for governance meetings

Answer: A,B,C

Explanation:
A ServiceNow governance framework provides structure and guidance for managing the platform and its applications. It typically defines:
A: How decisions are made: The framework outlines the processes for making decisions related to the platform, such as changes to configurations, new application development, and platform upgrades. This might include approval processes, escalation procedures, and communication protocols.
B: What decisions need to be made: The framework identifies the types of decisions that require governance oversight. This might include decisions about platform strategy, architecture, security, data management, and integration with other systems.
C: Who is involved in decision-making: The framework establishes roles and responsibilities for different stakeholders in the governance process. This might include defining a governance board, steering committees, and individual roles with specific decision-making authority.
Why not the other options?
D: While recurring schedules for governance meetings are important, they are not a defining element of the governance framework itself. The framework focuses on the overall structure and processes for decision- making.
E: How work gets done on the platform is more related to process definitions and workflows within specific applications, not the overarching governance framework.

NEW QUESTION # 27
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